Estimate delivery times: 3-5 days (International), 2-3 days (United Kingdom).
Return within 30 days of purchase. Duties & taxes are non-refundable.
Elysian Care Membership – Jewelry Protection & Maintenance The Elysian Care Membership is your ultimate solution for keeping your treasured pieces from Elysian Embrace as radiant as the day you received them. Designed to protect and maintain the brilliance of your jewelry, this exclusive membership ensures your cherished items remain timelessly elegant. Membership Benefits: Professional Cleaning Services: Regular cleaning to restore your jewelry's sparkle and shine. Complimentary Repairs: Coverage for minor repairs, including clasps, chains, and stone settings. Exclusive Discounts: Enjoy special offers on new collections and personalized services. Extended Warranty: Peace of mind with extended coverage for wear and tear. Priority Support: Access to our dedicated Elysian Care team for all your jewelry needs. Join the Elysian Care Membership and let us help you preserve the beauty and quality of your Elysian Embrace jewellery for years to come. Elegance, is guaranteed.
Enjoy free shipping on all orders over £50. We aim to dispatch your jewelry within 2-3 business days. If you're not completely satisfied, returns are hassle-free within 30 days of purchase. For personalized items, please note that returns are only accepted if the product is faulty. For more details, visit ourShipping & Returns Policy.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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